Opportunity grantees receive one payment at the beginning of their grant.
Please click on the menu below to read more about the process of requesting and receiving funding.
You will be sent your draft grant agreement, which defines the project duration, payment schedule, reporting schedule and any technical and financial special conditions (Schedule 1 and 2) that need to be met through the duration of your grant, as agreed with your Grant Manager.
Once you are happy with the grant agreement you must download and sign it and upload the signed grant agreement to our online grant management system (SMILE).
Instructions on how to do this will be sent to you via email. Please use the login details you created when submitting your application form. If you need to change your login details, please contact us referencing your unique grant reference number.
Please email your Grants Officer to notify them that your signed grant agreement has been uploaded.
The signed grant agreement will act as a request for payment of funds. Once the signed agreement has been received, our Finance team will process your first payment as indicated in the payment schedule.
Please note that payments can take up to 15 business days from when the funds have left our bank to arrive in your account. We will upload a remittance advice notice to your supporting files in SMILE when payment has left our account. We request that you immediately upload a remittance receipt from your bank to your supporting files in SMILE as proof of receiving payment.
You will be asked to submit a technical and financial report online through SMILE in accordance with the reporting schedule in your grant agreement. Please refer to the Technical and Financial Reporting section of our guidance for more detailed information.
The financial report will act as a claim form to allow the next payment to be released. We will review both reports and discuss any issues with you.
Once both reports and the next disbursement amount have been approved, we will process the payment, which can take up to 15 business days.
After each payment has successfully been made a remittance advice notice will be uploaded to SMILE for your records. We request that you immediately upload a remittance receipt from your bank to SMILE. Failure to do so may affect future payments.